Free shipping on orders of $50 or more Australia wide

FAQs

SHIPPING, RETURNS & PAYMENTS

How much is shipping?

AUSTRALIA: Orders are charged a flat rate of $5.

INTERNATIONAL:  Orders are charged a flat rate of $20AUD.

All orders are sent via Australia Post. 

When will my order be sent?

In most cases we dispatch orders within 24 hours. There may be slight delays during promotional offers, sales and new product launches, however we will try our hardest to get your order to you ASAP. Once your order is dispatched you will receive an email with your tracking details.

How long does shipping take?

AUSTRALIA: Approx 2-6 business days.

INTERNATIONAL: Approx 3-10 business days to metropolitan areas of major cities.

What is your returns policy?

You can view our Returns Policy here

How can I pay for my order?

We accept credit card payments (Visa, Mastercard & American Express) and Paypal.

Products

Are all of your Salty Bath Soaks vegan?

Yes!

Are your Salty Bath Soaks safe to use in pregnancy?

Our products are safe for pregnant women as we don’t use any essential oils that may cause harm. Just keep the temperature warm, not hot, and be careful as you step in and out of the bath. However, check with your Doctor before using our products when pregnant.

Can I use Salty Bath Soaks if I have sensitive skin?

Our Salty Bath Soaks are designed to be gentle on the skin and suitable for sensitive skins, however If you experience any irritation or discomfort please discontinue use. If you are unsure, do a patch test before use. For those sensitive to fragrance, our Original Soak is fragrance-free.

How do I store my Salty Bath Soak?

Since salt is a preservative we do not add in any artificial preservatives so we can keep our products are pure as possible. While still in a sealed bag, you can store our Salty Bath Soaks for 6 months. Once opened, take care of your products by storing them out of direct sunlight, in a dry place so they do not absorb any water. Use within 3 months of opening and don’t forget to make sure you seal your Salty Bath Soak after each use.

What if I don’t have a bathtub?

No bath? No worries! You can use our Original Soak Salty Bath Soak as a body scrub so you can still get the healing effects of our Salty Bath Soaks!

You can apply directly to damp skin or mix with an oil for a more hydrating scrub. 

How often should I soak?

You can soak every day if you like! We recommend soaking at least 2 or 3 times a week for maximum benefits.

How many soaks will I get from a packet of Salty Bath Soaks?

Approximately 8 depending on how much you add to each bath.

How much should I add to my bath?

We recommend adding in a handful of our Salty Bath Soaks if you are an experienced bather; if you aren’t a big soaker try adding in less the first few times you soak. For recovery after exercise try adding in two handfuls.

Are your products made in Australia?

Yes, all of our products are made in small batches by the sea in Sydney, Australia.

How natural are your products?

Our Salty Bath Soaks only contain Epsom Salt, Australian Sea Salt, Pink Himalayan salt, Coconut Oil and Fragrance. All of the ingredients that we use are natural except for our fragrance.  

Why do you use Fragrance Oils and not Essential Oils?

As much as we would love to only use essential oils, they react negatively with the salts. After time they loose their scent or change scent all together.

We chose to use fragrance oils instead for stability to ensure that our Salty Bath Soaks always smell amazing and have a longer shelf life. Don’t worry the fragrance oils we use are not tested on animals, do not contain phthalates or Nitro Musk and are made in Australia.






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